TELORA

Solutions

Voice built around how you operate.

The same infrastructure, configured for the way your organisation places and receives calls.

Contact centres

Inbound numbers in the markets you serve, outbound routes tuned for answer rate, and call records reconciled per campaign.

  • Local presence numbers
  • Answer-rate optimised routes
  • Per-queue call records

Distributed teams

Cloud calling for teams spread across regions, with routing rules by time of day, team and device.

  • Time-of-day routing
  • Device and team failover
  • Central number management

Wholesale & carriers

Termination capacity with transparent quality reporting and commercial terms that scale with committed volume.

  • Committed capacity
  • Quality reporting
  • Direct interconnects

Software platforms

Embed voice into your own product: provision numbers per tenant and control routing programmatically.

  • Per-tenant numbers
  • Webhook call events
  • Scoped API keys

Sales operations

Keep voice activity in the tools your team already uses, with call outcomes attached to records automatically.

  • CRM call logging
  • Recording metadata
  • Outcome sync

Migrations

Move away from a legacy provider in stages, with number porting and parallel trunks during cutover.

  • Staged cutover
  • Number porting
  • Parallel SIP trunks

Routing

Built for better connections.

Routing decisions are made per call, using live quality data from every carrier we interconnect with.

CustomerSIP / APITELORA NetworkROUTING CORECarrier NetworkINTERCONNECTDestinationPSTN

Multi-carrier routing

Several interconnects per destination, selected per call rather than per contract.

Route optimisation

Cost and quality weighted together so cheap paths never win at the expense of answer rates.

Quality monitoring

ASR, ACD and post-dial delay measured continuously on every active route.

Failover routing

Automatic re-attempt on an alternative carrier when a path degrades or rejects.

International connectivity

Direct and tier-one transit paths into the regions your traffic actually reaches.

Capacity scaling

Channel limits raised in step with demand, including seasonal and campaign peaks.

Why TELORA

Global Infrastructure

Interconnects and points of presence in every major voice region.

Flexible Routing

Per-destination rules, weighting and failover you control.

Developer Friendly

Full API coverage, webhooks and predictable provisioning.

Human Support

Engineers on call for routing and carrier-level incidents.

Enterprise

Build your communications infrastructure with TELORA.

Talk to our team about routing requirements, number inventory and capacity, or open an account and start testing today.